These tips will help you understand what is expected of guests and staff, to help make your time in our day spas the most relaxing and tranquil experience it can be.
One day's advance notice is required when canceling a massage appointment. This allows someone else the opportunity to schedule an appointment. Since all massage services are by appointment only, a major credit card or gift voucher number is required to hold your appointment. You will not be charged until massage services are rendered, unless you fail to cancel within 24 hours and/or are a no-show (see below) for your appointment! If you are unable to give us 24 hours' advance notice, you will be charged the full amount of your appointment.
Anyone who fails to show up for a scheduled massage and does not provide 24 hours cancellation notice, will be considered a “no-show” and will be charged the full amount for the missed appointment. LATE ARRIVALS Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time. If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session.
Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time. If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session.
We recommend that you check in at the Sparadise Spa’s reception at least 10 minutes prior to your first scheduled appointment. This allows us to have a discussion with you about your treatment expectations. Please understand that late arrivals will not receive an extension of scheduled treatments.
We highly recommend booking your treatment in advance to ensure that your preferred time and service is available.
Noise pollution adds to our everyday stress. In order to ensure tranquility and relaxation we request you to kindly turn off your cell phone.v
Sterilization and sanitization of our equipment takes place after every service and treatment.
An ideal gift for everyone, gift certificates are available at Sparadise Spa’s reception.
Please advise us of any health conditions, allergies, or injuries, which could affect your treatment when making your spa reservation.
We recommend that no jewelry to worn during treatment. The management accepts no responsibility for the loss of money or valuables of any kind bought into the spa premises.
We have specially designed treatments for expectant mothers. Please allow our reception to guide you in selecting which treatments are most suitable for you during this special time.
Information on customized packages or group program is available at our reception.
For the comfort of all our spa guests, please refrain from wearing products scented with perfume or cologne.
Massage may be a covered service with your current health insurance plan. Check with your insurance provider to learn more.
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